Flood reporting

I've been watching the covereage of the Queensland floods.

Why do reporters ask such inane questions of people in times of crisis? How do they expect people to feel when their homes have been washed away in the floodwaters, when they have seen their neighbours' houses smashed by a torrent, when they have watched helpless as a car and its occupants float by?  By all means, ask what happened, but don't ask "How are you feeling?"  I'm surprised no-one has turned on the reporters and said "How the bloody hell do you think I am feeling?" Or maybe some have, but they are not the bits that get shown.